Careers at Backstop
Project Manager
Do you have experience in the Alternative Investment Industry? Do you enjoy the challenge of handling multiple projects while delighting clients? Can you meet timelines and coordinate with other teams? Then check out the Project Manager opening at Backstop – deepen your understanding of alternative investments and hone your project management skills with us!
Backstop is a Chicago based company that makes SaaS applications for alternative asset managers. Over the last ten years, we have grown considerably, won several awards and built a lot of great software. Backstoppers take our customers and our service very seriously but pride ourselves on not taking ourselves too seriously in the process.
The Professional Services Group is looking for an industry-versed, client-oriented individual headed down a Project Management career path. This is a non-technical, billable role managing the successful implementation of Backstop’s enterprise software suite. Project Managers share the best practices of the alternative investment industry, manage large projects, address complex client needs, direct data reconciliation, and delight our clients. A Project Manager also leads internal knowledge sharing and other projects.
Position is available in Chicago Loop or New York Manhattan location.
Responsibilities/Experience/Skills/Education:
- Become an expert in Backstop Solutions Group's Implementation methodology and use it on all Projects.
- Demonstrate mastery of the Backstop Solutions Group product suite.
- Create project plans, verify data work, configure software and create reports for clients.
- Train clients on Backstop software.
- Meet internal/project timelines and overcome project hurdles.
- Manage multiple concurrent projects of varying sizes and complexity with minimal oversight.
- Coordinate tasks among various members of the project and client team.
- Achieve quarterly utilization targets for billable hours.
- Actively contribute to client satisfaction and position other service offerings.
- Share knowledge and expertise with other Professional Service team members.
- Balance internal engagement with client expectations and project deliverables.
- Participate in the sales cycle when requested to gather requirements, formulate delivery approach and estimate effort.
Requirements
- Bachelor’s degree.
- 3+ years in alternative investment industry.
- 1+ years of project management/consulting experience.
- Web and in-person training experience.
- Proven ability to engage and delight clients.
- Working knowledge of Excel software is highly desired and will be evaluated in the interview process.
- Previous experience at a Hedge Fund, FOF, PE, Endowment, Pension or service provider.
- Previous experience with a major systems integrator or enterprise software implementation experience is a plus.
- Excellent organization, time management, and communication skills.
- Live in (or relocate yourself to) the Chicago/New York area and work in a Backstop office. Ability to travel up to 25% (e.g. 1 out of 4 weeks).
Benefits
- Comprehensive pay and benefits package including medical, dental, vision, life & disability, 401(k), paid time off, and performance-based bonus
- Casual daily work environment
- Work with a dedicated, experienced team
- The chance to work for a leading, growing service provider in the alternative investment industry
- Team events and company outings